Contact information
Contact Information
TidyPan is committed to providing customers with accessible contact information for questions about our products, orders, shipping, returns, refunds, and store policies.
Store Information
Business/Store Name: TidyPan
Website: TidyPan.shop
Email: support@TidyPan.shop
Phone: (855) 987-5440
Address: 2285 Rue St Mathieu, Suite 105, Montréal, QC H3H 2J7, Canada
Established: 2022
Customer Assistance
Customers may contact us regarding:
- Product information and availability
- Order questions
- Shipping and delivery
- Returns and refunds
- Damaged or incorrect products
- Website or checkout concerns
- General customer service inquiries
When contacting us regarding an existing purchase, please provide your order number and the email address associated with your order whenever possible.
Returns and Refunds
TidyPan provides eligible customers with free returns and refunds within 30 days in accordance with our Return & Refund Policy.
Please contact us before returning a product so that our team can provide the appropriate instructions.
Shipping
We provide free worldwide shipping, with an estimated delivery timeframe of 7–10 days.
For questions regarding a shipment or delivery, contact us using the email address or telephone number listed above.